Shipping policy

What locations do you ship to?

We ship daily from California, USA, and offer both domestic and international shipping to customers worldwide.
Free Shipping (Domestic Orders): We currently provide free shipping on all domestic orders within the United States.

International Shipping: Shipping charges for international orders are calculated at checkout based on the destination country and delivery method selected.

 

How long does an order take to arrive once shipped?

All orders are processed & shipped within one business day. The typical delivery time frame is anywhere from 1-5 business days with standard shipping. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. If your package does not arrive you are eligible for a refund or replacement. Please reach out to oeautotronics@gmail.com for additional assistance in this matter. 

 

Will I receive a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

  

Is faster shipping available?

Yes, you are welcome to select your preferred shipping method at checkout under Shipping Method.

Please note that any additional cost associated with expedited or upgraded shipping is the customer’s responsibility and is non-refundable under any circumstances. While we make every effort to ship orders promptly, carrier delays, service interruptions, or other circumstances beyond our control may occasionally affect delivery times. OEAutoTronics is not responsible for delays caused by the shipping carrier.


Extended Delays

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.